— Support
Service & Repair
Sending in equipment, clarifying questions, reporting issues — the short path to our service team.
01 / RMA form
Before you send a device for repair or inspection, please fill out our RMA form and include it with the shipment. The form contains the details we need for quick processing.
02 / Direct contact
For urgent service matters, the fastest route to us is by phone or email.
- Phone
- +49 7044 915 608 0
- info[at]bkm-micronic.de
03 / Customer portal
Datasheets, manuals and firmware are available to registered customers in the protected area.
Go to customer portalComing up
We are expanding our self-service area: frequently asked troubleshooting questions, ticket creation and a customer forum will follow with the launch of our customer portal.