— Support

Service & Repair

Sending in equipment, clarifying questions, reporting issues — the short path to our service team.

01 / RMA form

Before you send a device for repair or inspection, please fill out our RMA form and include it with the shipment. The form contains the details we need for quick processing.

02 / Direct contact

For urgent service matters, the fastest route to us is by phone or email.

Phone
+49 7044 915 608 0
Email
Coming up

We are expanding our self-service area: frequently asked troubleshooting questions, ticket creation and a customer forum will follow with the launch of our customer portal.